Ecco
A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.
Ecco Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Ecco has 2.2 star rating based on 20 customer reviews. Consumers are mostly dissatisfied.
17% of users would likely recommend Ecco to a friend or colleague.
- Rating Distribution
Pros: Comfort of shoes, Love them, Are great.
Cons: Customer service, Bad customers services, Heavy.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Ecco has 2.2 star rating based on 20 customer reviews. Consumers are mostly dissatisfied.
17% of users would likely recommend Ecco to a friend or colleague.
- Rating Distribution
Pros: Comfort of shoes, Love them, Are great.
Cons: Customer service, Bad customers services, Heavy.Recent recommendations regarding this business are as follows: "Don’t buy online, go to store and try on before buying!", "Don't buy online from them unless you're absolutely sure of size and feel.", "VERY BAD SOLES AND DETERIORATION LIKELY TO HAPPEN", "Attractive and comfortable", "Don't buy from Ecco".
Most users ask Ecco for the refund as a solution to their issues.
Consumers are not pleased with Customer service and Exchange, Refund and Cancellation Policy. The price level of this organization is medium according to consumer reviews.
Media from reviews
Top Ecco Reviews
"Ecco men's golf shoe gortex with Boa system"
Several years back I got a pair of your Gortex Black Men's Golf Shoe with the BOA system. I really have enjoyed them and would like to get another pair. Your...
"Shoes falling apart"
Brand new shoes and the soles are coming apart. I didnt get the chance to wear them a second time. Ecco wouldnt help and still waiting on vendor to return my...
Glendale, Arizona
Return Policy and poor customer service
User's recommendation: Don’t buy online, go to store and try on before buying!!
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Fishers, Indiana
Shoe heel coming apart
User's recommendation: Attractive and comfortable
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Resolved: Exchange
- Not able to talk with customer service
Preferred solution: Deliver product or service ordered
User's recommendation: Zero
Hattiesburg, Mississippi
Love your product but they are hard on my feet & would like them restored
- Great shoes
- Good looking dear skin
- Over time hurt my feet
Preferred solution: Have my shoes restored- out side are great looking structure of sole not great very painful.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Resolved: Shoe falling apart
Company fixed the issue and I have been provided with apology. I had pictures of shoes but only kept one.
They needed both shoes to give me a credit. My bad
- Comfort of shoes
- Heavy
Preferred solution: Price reduction
User's recommendation: Please save your receipt
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Calgary, Alberta
Resolved: Don't buy from Ecco
User's recommendation: Don't buy from Ecco
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Resolved: Exchange of shoes
Company fixed the issue and I have been provided with apology. Ecco customer service email me a ups return label for me to use when sending back the product I wish to return.
- Good quality
- Way product varies within the number of size
Preferred solution: Full refund
User's recommendation: Try your shoes phisicly, in person before you purchase on line
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Sneaky Sales Tactics
- Comfort of shoes
- Bad customers services
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Petaluma, California
About refund for returned shoes
User's recommendation: Don't buy online from them unless you're absolutely sure of size and feel.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Miami, Florida
I have a no idia
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Beavercreek, Ohio
Shoes soles are torn in pieces on one pair the other pair the side glue has come off making the sides come off
- Good comfort fit
- Soles have problems i had problem many years ago w soles
Preferred solution: REPLACEMENT SHOES
User's recommendation: VERY BAD SOLES AND DETERIORATION LIKELY TO HAPPEN
Austin, Texas
Shoes falling apart
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Doylestown, Pennsylvania
Shoes
User's recommendation: I’m waiting for my shoes
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Ecco men's golf shoe gortex with Boa system
- Great shoe
Preferred solution: I want to order and buy shoes like I had before.
Nashville, Tennessee
Soles!
A pair of shoes. One shoe size 41 one is a 42
Preferred solution: A new pair of shoes just like these each shoe the same size. I cannot wear the shoes. I need both in 42.
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